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 Customer
Comments
Over the past 3 years we've been asking our customer what they thought of
their shopping experiences with POSGuys. We've been pleased to see that
our hard work has been worth it! Here is what they've been saying:
Page:
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Ratings are derived from 10 questions and out of 5 possible points.
Date: 6/27/2008 Overall Rating: 4.5
Name:
Juli Alamogordo, NM
Comment: This was a great experience!
Date: 6/23/2008 Overall Rating: 5
Name:
Bob Beaverton, OR
Comment: your service is one of the best I have had as a reseller in 25 years
Date: 6/23/2008 Overall Rating: 4.9
Name:
Andrew Denver, CO
Comment: love your business but what's up with the extra box that gets sent each time? It seems like a waste of money and is certainly a waste of material.
Response: Sometimes our catalog will be placed in an extra box. We're working on reducing packaging and related costs. Thanks for shopping at POSGuys!
Date: 6/23/2008 Overall Rating: 4.2
Name:
Stephen Tucson, AZ
Comment: This was my first purchase with POSGuys, but I know after this they will be the first I check if I need any other POS or barcode equipment.
Date: 6/20/2008 Overall Rating: 4.1
Name:
Jason Pearl River, NY
Comment: Thanks for a great POS system at a great price.
Jason
Date: 6/18/2008 Overall Rating: 5
Name:
Peter Newton Highlands, MA
Comment: I love your company. The prices are right Love the free shipping and your staff is very competent and friendly.
Date: 6/17/2008 Overall Rating: 4.6
Name:
Brian Toronto, ON
Comment: I hope to do further business with you
Date: 6/13/2008 Overall Rating: 4.8
Name:
Jesus Elk Grove Village, IL
Comment: thank you mehmood
Date: 6/13/2008 Overall Rating: 4.1
Name:
MARK West Bend, WI
Comment: Thanks - I'm a busy guy, and I appreciate being able to shop and select products directly from the web site and place the order on the spot. Received one damaged item in this order (probably shipping damage) and your staff is handling the replacement of it very efficiently for me so far.
Date: 6/11/2008 Overall Rating: 4.8
Name:
Richard Portsmouth, RI
Comment: I have been buying the POS-XPC500 units from POSGuys for some time now and they have always delivered the unit on time, and the units have always worked perfectly. Their tech support has been friendly and knowledgeable. As a reseller it's nice to know that I can pick up the phone and get my problem solved fast.
Rick Thorpe
Digitech Development
Date: 6/10/2008 Overall Rating: 4.3
Name:
Dennis Stow, OH
Comment: Had a problem with the web charging me only $10 for the Epson printer. I thought it was adding $10 for the free delivery. I was contacted by email, the $10 was refunded and then I was charged for the printer. Only delayed my order 1 day.
Response: We apologize for the confusion and delay. Thanks for shopping at POSGuys!
Date: 6/5/2008 Overall Rating: 4.8
Name:
Walter Evans , GA
Comment: I have recommended other store owners to use POSGuys.com
Date: 6/3/2008 Overall Rating: 3.9
Name:
Keith Portland, OR
Comment: I appreciate the no-trouble history I have with POSguys. I have not had any problems with the products, I have purchased from them, so I haven't had any experience with customer service, but that is a good thing.
Date: 6/3/2008 Overall Rating: 5
Name:
Dan Windsor, ON
Comment: An excellent experience. POS guys are excellent...I will be returning to purchase more product shortly.
Date: 6/3/2008 Overall Rating: 5
Name:
Sean Brandon, Manitoba
Comment: Very quick and pleasantly worry free. The catalogue that came with the order was very classy...nice touch.
Date: 5/29/2008 Overall Rating: 3
Name:
Gary La Crosse, WI
Comment: Your website does not show the correct part # and the picture of the item I purchased was wrong. I had to return the items for credit. I purchased the items elsewhere for $46 per item less, same producy I wanted.
Response: Sometimes part number configurations can be confusing. Please contact our sales department directly if you have any questions. Thanks for shopping at POSGuys!
Date: 5/28/2008 Overall Rating: 5
Name:
Alan Longview, TX
Comment: I have been very happy with your service for years
Date: 5/27/2008 Overall Rating: 5
Name:
CHARLES MIAMISBURG, OH
Comment: HAD A PRODUCT QUESTION AND IT WAS ANSWERED IMMEDIATELLY
Date: 5/23/2008 Overall Rating: 4.3
Name:
Michael St Bernard, LA
Comment: Thanks for the quick shipment...
Date: 5/16/2008 Overall Rating: 5
Name:
Edward simmesport, LA
Comment: I have recommended POSGuys.com to friends and they are looking at making purchases of complete systems.
Date: 5/15/2008 Overall Rating: 4.9
Name:
Al Nicholasville , KY
Comment: You do great work! Thanks for the support.
Date: 5/15/2008 Overall Rating: 4.6
Name:
Jeremy Grand Marais, MN
Comment: THANKS FOR YOUR HELP. I LOVE THE WEBSITE WITH LOTS OF INFORMATION. GOOD INFORMATION.
Date: 5/12/2008 Overall Rating: 4.9
Name:
Ronald Denair, CA
Comment: The Direct quick print labels I order are not on your website. It would be nice to have them on the site to make ordering easier. Zebra DT 3000 4.00x6.00 part #800264605
Response: Thanks for the advice. We're working on getting all media on the site. If you don't see something you need, please give us a call and we'll be happy to use our internal system to check stock levels. Thanks for shopping at POSGuys!
Date: 5/12/2008 Overall Rating: 4.5
Name:
Syed Tustin, CA
Comment: OVER ALL GOOD EXPERINCE
Date: 5/12/2008 Overall Rating: 5
Name:
Michael Kenmore, NY
Comment: Very simple I needed a scanner. You had a inexpensive easy to use product. Perfect!
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