FAQ# 2178: Why is my Wireless scanner no longer holding a charge?

Question

Why is my Wireless scanner no longer holding a charge?

Answer

Depending on the age of the scanner, you may want to look at replacing the battery. Batteries will have have an average lifespan based on how often its being used. We find that an average of 3-5 years is common for daily use.

If your battery is brand new, you may want to leave it on the charger for several hours to charge. You may also want to consider plugging it into an outlet with a power adapter to charge; many scanner cradles receive a trickle charge when plugged in with USB and can take longer to reach a full charge.

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This question is associated with products:
LI4278 Product Image
Zebra LI4278 Cordless and durable, the Zebra* LI4278 is a great addition to grocery checkstands, garden centers, or even light industrial use. The fast linear imager in the LI4278 scans barcodes with ease, speeding the data capture process. This Bluetooth scanner is also compatible with Mobile Computers and even iPhones, increasing its usefulness.
Voyager 1202g Product Image
Honeywell Voyager 1202g The Honeywell Voyager 1202g gives you the scanning of the 1200g with the freedom of movement you need from a cordless scanner. Using a sleek design, the Voyager 1202g gives you around 30 feet of range from the communications cradle or paired Bluetooth device. With the Voyager 1200g's laser scanning, the 1202g is able to read incredibly poor or damaged barcodes.