I purchased an additional user license for Aldelo, but am unable to connect to my existing database.
When you purchase an additional license for Aldelo, you must combine your licenses and refresh the license on your server computer. Until you do this, your new installation will not be able to connect to your database. In most cases, POSGuys.com will combine licenses for you upon purchase of additional licenses. In order to refresh the license on your server, please do the following:
You should now be able to connect your new installation to your existing database.
This FAQ applies to