800-903-6571 Small Business and Custom Solutions Experts

The POSGuys.com Complete System Advantage


POSGuys.com has been leading the industry in point of sale solutions for over 10 years. In that time we've sold and supported countless barcode scanners, receipt printers, cash drawers, and more. Our tech support staff has an intimate knowledge of every product we sell, including strengths, weakness and caveats. To help you, the customer, we created complete retail and restaurant point of sale systems. Since inception, we have sold over 2,000 complete solutions to happy customers across the country.

Here at POSGuys.com, we knows how difficult it is to put a system together. Finding POS solutions with compatibitiy between all componenets, barcode scanners, receipt printers, POS computers, and software, can be a challenge. To save you the confusion and time, our Point of Sale Technical Experts have put together a variety of combinations of pos hardware components that work together seamlessly as complete POS Systems, including complete solutions for retail pos systems, restaurant pos systems, salon & spa pos systems, and mobile pos systems. Each system is pre-configured in-house at POSGuys, ready to plug in and go when it gets to you.



POSGuys Complete POS System Warranties & Technical Support


One-Year Complete System Warranty

The POSGuys One-Year System Warranty covers any of the equipment that's part of your new system, so if your barcode scanner breaks, we'll make sure you have a working one quickly. We know that downtime is lost business, so POSGuys has created three tiers of warranties to best fit your business' needs, Silver, Gold and Platinum. You can choose from a warranty on faulty hardware with a 7-day replacement time, 2-day or overnight replacement. (See Warranty Chart Below)


Free Initial System Training*

All POSGuys Complete Systems include an over-the-phone training session with one of our premier phone support technicians.

Training Includes:

  • 30-60 Minute Training Session** with POSGuys In-House Support Technicians
  • Initial System Set-Up & Configuration
  • Software Overview
  • Overview of Day-To-Day Operations
  • Basic Back Office Reporting
  • Question & Answer Session

* High Speed Internet Connection & 2-Day In-Advance Scheduling Required
**Depending on System Purchased. Starter System Receives 15-Minutes Training


One-Year Free Technical Support

If you have trouble with your hardware or software at any point in the first year, give us a call and our excellent tech support team troubleshoot the problem as quickly and painlessly as possible. Some systems also offer additional manufacturer support, such as POS-X 24/7 Support Service or upgrades to one year of PCAmerica Software Support.


POSGuys Complete POS System Warranty Options
Initial Phone System Training Faulty Hardware Replacement Time Technical Support
Hardware & Software
Lifetime Support
Silver Warranty 30-Minute* 7-Day** One Year
Phone & E-mail
Yes
Gold Warranty 30-Minute 2-Day** One Year
Phone & E-mail
Yes
Platinum Warranty One Hour Overnight One Year
Phone & E-mail
Yes
*Starter System Receives 15 Minute Training.
High Speed Internet Connection & 2-Day In-Advance Scheduling Required For All System Training
**After Receipt Of Faulty Hardware
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