The POSGuys.com Complete System Advantage

POSGuys.com has been leading the industry in point of sale solutions for the past seven years. In that time we've sold and supported countless barcode scanners, receipt printers, cash drawers, and more. Our tech support staff has an intimate knowledge of every product we sell, including strengths, weakness and caveats. To help you, the customer, we created complete retail and restaurant point of sale systems. Since inception, we have sold over 1,000 complete solutions to happy customers across the country.

POSGuys.com knows how difficult it is to put a system together. Trying to find the right barcode scanner that's compatible with your POS computer, receipt printer that likes your software, and cash drawer that understands when it's time to pop open can consume a tremendous amount of time and cause many a sleepless night. Thankfully, we have a complete squad of point of sale experts who took the time to research our line of barcode scanners, receipt printers, pos computers, and more, to determine what works together seamlessly. This compatibility research has lead to the creation of complete solutions for retail pos, restaurant pos, barcode printing, and inventory control environments.

Because we create the systems ourselves, we have an innate knowledge of the inner workings of the hardware and software. And because we really like you, the customer, we provide a full 1-year warranty and free tech support. The warranty covers any of the equipment that's part of the system, so if your barcode scanner breaks, we'll make sure you have a working one. In addition to general hardware and software support, the 1-year warranty also includes an over-the-phone training session with one of our premier phone support technicians. They'll walk you through initial configuration, day-to-day operations, and any back office reporting you may do on a regular basis, ensuring you get up and running as quickly as possible. If you have trouble with your hardware or software at any point in the first year, give us a call and our excellent tech support team will make sure to solve the problem as quickly and painlessly as possible. We know that downtime is lost business and will do everything we can to make sure you're always up and running smoothly.
The 1-Year warranty comes in different tiers, providing specialized support to best meet your needs. Available as the Bronze, Silver, Gold, and Platinum warranties, these plans ensure your barcode scanners, receipt printers, and other equipment in your POS System are fully covered.
Bronze Warranty The Bronze Warranty is the baseline coverage for systems. If, in the course of the first year of ownership, any of the hardware in your system becomes unusable, and we can't fix it over the phone, we will ship you out a replacement. You receive the replacement equipment within 7 days of the faulty equipment getting back to us. With the Bronze coverage, you also receive a 15 minute initial training call, getting you up to speed on how to ring up customers and do basic reporting.
Silver Warranty For added reliability, the Silver Warranty has you set. Instead of a 7-day turnaround, your replacement equipment returns within 2 days of us receiving the faulty hardware. The training session is also increased to 30 minutes, covering day-to-day operations in greater depth and more advanced reporting.
Gold Warranty Gold Warranty coverage further ups the ante, shipping your replacement overnight after receiving the nonworking equipment. Training sessions include time for questions & answers, as well as greater customization of the software to meet your needs.
Platinum Warranty For the ultimate coverage, minimizing downtime and ensuring peace of mind for you and your employees, we offer the Platinum Warranty. If any of your equipment fails in the first year, give us a call and we will have a replacement at your business the next morning.